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Customer Service
ShopHoneywellGenerators Customer Service Help
Pre-Order Questions
Order Processing
Processing timeframes, placing an order, and order processing notifications
Phone Orders
How to place an order over the phone with ShopHoneywellGenerators
Sales Tax and Tax Exempt
Sales tax, tax exempt, international taxes and when they are applicable
Terms Account
Setting up a terms account with ShopHoneywellGenerators for wholesale or bulk purchases
Clearance / Discounts
Details regarding items put on clearance and current coupons or promotions
Wholesale or Bulk Purchases
How to apply for a wholesale or bulk purchase with ShopHoneywellGenerators
Shipping
General Shipping Information
General shipping policies and procedures for all shipments
Economy Shipping
Economy shipping policies, procedures, and timeframes
USPS Shipping
U.S. Postal Service policies, procedures, and timeframes
FedEx Shipping
Federal Express shipping policies, procedures, and timeframes
Drop Shipments
Explanation of what drop shipments are as well as ShopHoneywellGenerators drop ship policies
Countries We Ship To
Shipping Issues
Shipping policies including damaged items, missing items, and undeliverable or refused packages
Order Status
E-Mail Notifications
Notifications you may receive from ShopHoneywellGenerators via e-mail
Changing or Canceling your order
How to change or cancel an order you have placed with ShopHoneywellGenerators
Order Status and Tracking
How to find out the status of your order and obtain the tracking associated with it
Request an Invoice
How to obtain an invoice from any previous purchases made with ShopHoneywellGenerators
Items Out of stock or on Backorder
Why items are out of stock or on backorder and what it means
Returns
Return Policy and Instructions
ShopHoneywellGenerators return policies and procedures
Damaged Items
ShopHoneywellGenerators policies on damaged items
Defective Items
ShopHoneywellGenerators policies on defective items
All Other Returns
ShopHoneywellGenerators return policies for unique items and drop ship orders
Accounts and Payments
Account Info
Learn how to create an account and what the benefits of having one are.
Payment Methods
Acceptable forms of payment with ShopHoneywellGenerators
Security
Checkout Security and Fraud Prevention
Warranty
Sales Policies
Complete list of store policies and procedures
Contact Us
Contact Us / Product Support
Click here if you have a question on a product we sell, a general order related question or just need to contact us.
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